7.1.1 Describe the following
steps of problem solving process:
a. Define a problem
This step involves clearly
understanding and describing the specific issue or challenge that needs to be
addressed. It includes identifying the key aspects of the problem, determining
its boundaries and scope, and defining the desired outcome. By defining the
problem, you establish a clear understanding of what needs to be solved and set
the foundation for the problem-solving process.
Example: Let's say
you're having trouble with your car not starting. The problem is defined as "the
car does not start when the ignition key is turned."
b. Analyze the problem
In this step, you delve deeper
into the problem to gain a better understanding of its causes, contributing
factors, and potential implications. It involves gathering relevant
information, examining the available data, and breaking down the problem into
smaller components. Through analysis, you aim to identify patterns,
connections, and underlying issues that may be influencing the problem. This
process helps you gain insights into the root causes and provides a basis for
developing effective solutions.
Example: In this
step, you investigate possible reasons for the car not starting. You check
the battery to see if it's dead, inspect the ignition system for any
malfunctions, and consider whether fuel delivery could be an issue.
Through analysis, you discover that the battery is low on charge, and that
seems to be the cause of the problem.
c. Planning the solution
Once the problem is thoroughly analyzed, the next step is to develop a
plan for solving it. This involves creating a roadmap or strategy that outlines
the actions, resources, and steps required to address the problem effectively.
The plan takes into consideration the information gathered during the analysis
phase and focuses on setting achievable goals, defining specific tasks,
allocating resources, and establishing timelines. A well-thought-out plan
provides guidance and structure for implementing the solution.
Example: Based on the analysis, you
develop a plan to solve the problem. You decide to charge the car's battery
by connecting it to a charger overnight. You also plan to test the ignition
system and fuel delivery components to ensure they are functioning
properly. The plan outlines the specific steps you need to take to address the
low battery charge and check other potential issues.
d. Finding Candid Solutions
In this step, you generate a variety of potential solutions or ideas
that could potentially resolve the problem. It involves thinking creatively,
brainstorming different approaches, and exploring multiple options. The goal is
to generate a diverse pool of candid solutions that can be evaluated in the
next step. By considering a range of possibilities, you increase the chances of
finding an innovative and effective solution. You have multiple solutions known
as candid or candidate solutions in this step.
Example: In this step, you generate
possible solutions for the low battery charge. You consider jump-starting
the car with another vehicle, replacing the battery, or using a battery
charger to recharge it. These are the candid solutions that could
potentially resolve the problem.
e. Selecting the best Solution
After
generating a list of candidate solutions, the next step is to evaluate and
select the most suitable option. This involves considering various factors such
as feasibility, cost-effectiveness, practicality, and potential impact. The
evaluation process may include analyzing the pros and cons of each solution,
weighing the risks and benefits, and assessing how well each option aligns with
the desired outcome. The aim is to identify the solution that offers the
highest likelihood of successfully solving the problem based on the available
information and analysis conducted.
Example: After evaluating the candidate solutions,
you determine that using a battery charger to recharge the car's battery is
the most appropriate option. It is cost-effective, does not require
external assistance, and addresses the root cause of the problem. Therefore,
you decide to proceed with using a battery charger as the selected solution
to solve the car not starting issue.

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